FAQs

General

What are the mall’s hours?

Mon-Sat 10am-9pm  Sun 11am-6pm

What is the mall’s phone number?

309-692-3672

What is the mall’s address?

5201 W War Memorial Dr. Peoria, Il 61615

Are pets allowed?

Yes, select stores have pet friendly stickers on their doors

How do I contact Security?

Please call the main office number at 309-692-3672 to be routed to the appropriate contact

Is there a lost and found?

Yes, the lost and found is located in the Mall Office

Can I purchase gift cards?

You may purchase gift cards for individual retailers at their respective stores

How do I contact customer service or mall management?

Please call the main office number at 309-692-3672

Where is the mall management office?

The main office is located around the corner from J. Jill, down the hallway where the public restrooms are. At the end of the hallway, turn right

Where can I find job openings?

Select store openings can be found on the Jobs page of our website, otherwise please contact the individual stores

Amenities

Do you have Wifi?

Yes

Is there a movie theatre?

There is not a Movie Theatre within the mall, but behind The Shoppes is AMC Classic Grand Prairie 18

Are strollers or wheelchairs available?

Yes, Wheelchairs are available in the mall office

Do you allow mall walkers?

Yes

Is there a play area for kids?

Yes, there is an indoor play area across from DSW near HomeGoods and an outdoor play area across from Dry Goods

Are there family restrooms?

Yes, in the Restroom/Mall Office hallway

Where can I charge my mobile phone?

Restroom/Mall office hallway table at the back near restroom

Is there a bank or ATM?

Yes, right inside Restroom/Mall Office hallway

Is there a nursing room available?

Yes, mothers room located in indoor play area

Where are the restrooms?

Mall office hallway located around the corner from J. Jill

Where is the food court?

There are individual restaurants, no food court

Who can I contact about opening a business in the mall?

Shoppes Management 309-692-3672

Rides & Parking

Where can I find parking?

There is free parking in lots surrounding the center

Is valet parking available?

No, there is no valet parking

What public transport options are available?

There is a bus stop in front of Planet Fitness

Is there a Lyft or Uber area?

Yes, located in the arch entryway near America’s Best

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